Haidilao Hot Pot is a renowned Chinese restaurant chain specializing in Sichuan-style hot pot cuisine. Established in 1994 in Jianyang, Sichuan Province, the brand has expanded significantly. It now operates over 1,300 restaurants across Greater China and more than 100 international locations.

The dining experience at Haidilao is interactive and customizable. Guests select from a variety of fresh ingredients, including meats, seafood, vegetables, and dipping sauces, to create their personalized hot pot meal.

The restaurants are known for their exceptional customer service, offering amenities such as waiting areas with complimentary snacks, drinks, and entertainment options like board games. Unique features include noodle dance performances and a "Hi to send" delivery service, where staff provide customers with an induction cooker and cookware for home dining.

Locations

In the United States, Haidilao has established a presence in several cities, including:

Los Angeles
New York
Chicago
Seattle
San Francisco Bay Area with locations in Cupertino, Fremont, and Daly City
Pasadena, CA, USA
Mesa, AZ, USA

The Daly City restaurant, situated in the Serramonte Center, is the latest addition, offering the same interactive dining experience to local patrons.

Innovation and Technology

Haidilao's commitment to innovation is evident in its adoption of technology to enhance dining efficiency. In 2019, the company introduced a robot-aided hot pot restaurant in Beijing, featuring automated kitchens and robot servers.

Additionally, in 2018, Haidilao collaborated with Panasonic to launch a "smart" restaurant that utilizes robotics and image recognition technology for full kitchen automation.

Recognition and Awards

The brand's dedication to quality and customer satisfaction has garnered numerous accolades, including the "China Top 100 Catering Companies" title for 12 consecutive years from 2007 to 2018.

Haidilao continues to expand its global footprint, bringing its unique hot pot dining experience to a diverse audience worldwide.

Haidilao Hot Pot Jobs in Illinois

Jobs From Haidilao Hot Pot